Frequently Asked Questions
I would like to order a custom fr3nesia pair of jeans. How can I do this?
DM us on Instagram to get all the information you need and find out how to personalize your custom jeans.
How should I wash my clothes so as not to ruin them?
As indicated in the washing instructions for our garments, we recommend washing them inside out, either by hand or in the washing machine, on a cold cycle. By following these instructions correctly, even the most fragile hand-painted garments can be washed properly.
When will I receive my order?
We're working to ship your order as soon as possible. For shipping times, please see our Shipping Policy.
How can I request a return?
Please see the Returns Policy section for all required information.
How do I know what size to buy?
If you don't see the size chart, just send us a message and we'll send you all the necessary information. If you have any questions, please let us know your height and weight and we'll tell you the exact size.