RETURNS INFORMATION

PREMADE GARMENTS

You can request a refund (excluding shipping costs) for any non-custom product by submitting the request within 14 days of receiving the item. The customer will be responsible for the return shipping costs and will assume responsibility for any loss during return shipping (in which case, a refund will not be possible). The refund will be processed once the product has been received and verified to be in the same condition as before the sale. For defective products, please contact us by email or DM for more information.

CUSTOM GARMENTS

For garments made to order Commission, all sales are final: no refunds or returns are possible. Measurements are agreed upon before processing begins, and the customer has the right to verify that the garment complies with the requested specifications before making final payment. If the measurements provided by the customer are incorrect, a change can be requested (if feasible), with an additional cost in addition to shipping costs.